CJ Logistics partners with Seoul metro to deliver lost articles to owners' doors

CJ Logistics said Wednesday it has signed a memorandum of understanding with Seoul Metro Rapid Transit Engineering, a subsidiary of the city's subway operator Seoul Metro, to deliver lost-and-found items from the subway directly to owners' homes, starting Monday.

The agreement was signed Tuesday at the subsidiary's headquarters in Seoul's Gangdong District, with Seoul Metro Rapid Transit Engineering President Yu Ung-seok and Yoon Jae-seung, head of CJ Logistics' O-NE delivery brand, among those attending.

Seoul Metro Rapid Transit Engineering manages maintenance and lost-and-found operations for the Seoul subway system, where more than 160,000 items were reported lost last year, according to the companies.

Previously, retrieving a lost item typically meant visiting a lost-and-found center in person.

Under the new service, a customer who confirms with a lost-and-found center that an item is being held and completes identity verification can then arrange delivery and pay the shipping fee through CJ Logistics' website or its O-NE app.

Seoul Metro Rapid Transit Engineering packages the item, ...