KT, '챗봇 넘어 에이전트로'…AI 사업 전면 확대

AI Summary

Major Korean telecom companies are expanding AI capabilities: SK Telecom restructured its operations to assign employee IDs to AI agents and integrate them into organizational workflows, while also partnering with police to use AI security systems that identified and disabled 475 voice phishing command-and-control servers in three months, preventing approximately 1.6 trillion won in fraud losses. Competitor KT announced plans to develop autonomous agent AI technology with internal trials beginning in July and commercial deployment later this year. The initiatives coincide with reported declines in overall digital fraud damage as police implement targeted countermeasures.