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Communication Is The Lifeblood Of Your Business—Don’t Mess It Up

Learn how unified communications reduce friction, improve customer experience, boost loyalty, and help employees deliver seamless support across channels.

In an Ever-Changing TV Landscape, Dish’s Priorities Remain the Same

Through tailored incentives for high-loyalty demographics, Dish doubles down on its ethos of "TV built for the heartland."

New rankings reveal best airlines to fly on based on reliability, cost and more

"The Points Guy" founder and CEO Brian Kelly joins "CBS Mornings" to reveal and break down the results of its 10th annual best airlines report. The rankings are based on factors like reliability, experience, loyalty programs and cost.

Establishment Democrats notch key wins; GOP looking good in California

In today's issue: ▪ Republicans looking good in California ▪ Trump’s DNI pick draws GOP backlash ▪ Blanche drops anti-weaponization fund ▪ Tariffs test farmers’ loyalty to Trump Republican candidates in key California races looked poised to advance to the general election this morning, but with almost half of the votes yet to be counted, there’s still...

Midwest farmers' struggles test GOP loyalty ahead of midterms

Farmers in the Midwest are struggling under President Trump’s tariffs and rising costs during the Iran war, testing a key GOP voting bloc as the party seeks to hold on to its control of Congress this November. Trump was overwhelmingly backed by farmers in 2024 — winning all but 11 of 444 farming-dependent counties, as defined by...

T-Mobile’s Perks Span Steep Discounts on Everything From Concert Tickets and Hotel Stays to Food Delivery

In a wireless industry long accustomed to competing on price and coverage maps, T-Mobile has spent the past several years trying to carve out a different competitive angle: a plethora of perks spanning travel and hospitality to food and entertainment. Compared to benefits offered through loyalty programs with other mobile carriers, T-Mobile offers these perks […]

In Her Memoir, Jill Biden Is a Watchful Spouse Who Didn’t Always Speak Up About Joe Biden

The former first lady’s new book reflects an insular White House where loyalty was prized and President Joseph R. Biden Jr.’s feelings were prioritized over health concerns.

As loyal Boomers win and job-switching Gen Zers lose, the labor market of 2026 reveals a decade of bad career advice

For years, the playbook was clear: don't stay too long, always negotiate your next move, loyalty is for suckers. It hits different in "low-hire, low-fire."

California GOP incumbents go to war in Trump loyalty test

RIVERSIDE, California — As Republicans in competitive races across the country recalibrate their relationship with President Donald Trump, two Orange County incumbents forced into the same district are staking their political survival on proving unwavering loyalty to the president. The loser of the intraparty clash between Reps. Ken Calvert (R-CA) and Young Kim (R-CA) will […]

Failure Is Guaranteed—Here’s What To Do About It

Customer service failures happen. Learn how smart companies prepare for mistakes, recover customer trust, and turn complaints into loyalty.

Delta has trained its passengers to pay premium prices. Here’s how it plans to get even more from them

The airline’s success with premium travelers has reshaped its business—and as rivals catch up, Delta is doubling down on luxury offerings, loyalty, and new revenue streams beyond ticket sales.

How single-party primary elections are reshaping Congress

Some lawmakers are speaking out against closed, single-party primaries, which they see as part of a system that limits voter choice and incentivizes elected officials to prioritize party loyalty.

When loyalty is rewarded: Top earners who stay in their jobs get much larger pay increases than those who switch

The benefits of job hopping may be slowing down, but it still can pay off for younger workers.

Pet Supply Retailing In A Dog-Eat-Dog Market

Pet parents are trading down as costs rise, reshaping loyalty and creating new challenges for pet retailers and brands.

Why Beauty Is The Hottest Bet In Consumer M&A

Beauty M&A is booming as Unilever, L’Oréal and PE firms acquire high-growth beauty and wellness-led brands, driven by loyalty, scalability and cultural relevance.

Paxton's Texas primary win exposes new fault lines in the GOP

Texas Attorney General Ken Paxton's routing of Sen. John Cornyn in Tuesday's Republican Senate primary runoff is reverberating far beyond the Lone Star State, crystallizing a realignment within the GOP that rewards personal loyalty to President Trump above legislative record, institutional seniority or electoral pragmatism.

Texas and the Price of Loyalty to Trump

Texas MAGA battle ends with Middleton victory as Chip Roy falls short in AG Race

State Sen. Mayes Middleton defeats Rep. Chip Roy in Texas Republican attorney general runoff after a bitter and expensive race centered on MAGA loyalty.

Middleton wins GOP nod in Texas attorney general primary runoff

Texas state Sen. Mayes Middleton (R) is projected to defeat Rep. Chip Roy (R-Texas) in a primary runoff for the GOP nod to succeed Texas Attorney General Ken Paxton (R), according to Decision Desk HQ. Though loyalty to President Trump was a major factor in the race, the rivals faced off on Tuesday without a much-anticipated endorsement....

Paxton beats Cornyn in high-profile Texas Senate GOP runoff

Four-term Sen. John Cornyn (R-TX) lost renomination to Texas Attorney General Ken Paxton on Tuesday in a GOP primary that became a referendum on loyalty to President Donald Trump. The Trump-backed Paxton received 62.5% of the votes compared to Cornyn’s 37.5% when the Associated Press called the race. The three-term attorney general will face off […]