Quartz
중도 성향
IT/기술
U.S. tech companies announced the most job cuts in nearly 2 years as AI spending surged
AI was cited as the top reason for layoffs for the third straight month, accounting for 40% of all May cuts
🇺🇸 미국 · IT/기술 · "CITE" · 총 14건
필터 보기현재 지수
50.0
0 = 부정 우세
50 = 중립
100 = 긍정 우세
최근 7일 기준 10,146건을 분석한 결과, 뉴스 심리지수는 50.0(균형)입니다. 긍정 1건(0.0%)·중립 10,144건(100.0%)·부정 1건(0.0%)이며, 중립 비중이 뚜렷하게 높습니다. 성향 지수는 종합 19.2(중도 균형)입니다.
AI was cited as the top reason for layoffs for the third straight month, accounting for 40% of all May cuts
Valve now says that the delayed Steam Machine PC and Steam Frame VR headset are set to launch sometime this summer. In a Thursday blog post detailing its Verified programs for both pieces of hardware, Valve concludes by saying that "We're excited for players to try your titles on the new Steam hardware once they […]
Meta's board cites "due process" concerns over account bans. It's also pushing Meta to offer clear information about violations and its use in AI in making its determinations.
AI overtook market and economic conditions as the leading reason companies cited for cutting jobs in May, according to the most recent report from Challenger, Gray and Christmas.
Fight the scourge of unsolicited rings and pings from spammers, scammers, and telemarketers.
Some news: The Vergecast is now a daily podcast! Starting today, we'll be posting every weekday, with even more gadgets and rankings and conversations and feelings and podcasts-within-podcasts. We're excited for all the ways this new schedule lets us tell new kinds of stories, experiment with new tech and new formats, and involve you even […]
Apollo Global Management's chief economist Torsten Sløk says the AI boom is creating more human jobs, not eradicating them.
"No one ever promised a 50-year cycle for white-collar work," the ADP chief economist told Fortune. But that doesn't mean knowledge work is dying, either.
The ‘Jurassic World Rebirth’ and ‘Rogue One’ director said he has been experimenting with diffusion models and eventually wants to create a hybrid AI film.
Amid rapidly growing adoption of enterprise-level AI agents, there’s a disconnect emerging between ambition and execution. Although 85% of organizations say they want to be agentic within the next three years, 76% say their current operations and infrastructure can’t support that change. They cite a lack of readiness across people, processes, and workflows. The sticky…
Over the next few decades, billions of autonomous, AI-powered robots will work alongside people in factories, perform tedious tasks in warehouses, care for the elderly, assist in unsafe disaster areas, deliver packages and food to our doorsteps, and eventually help out in our homes. Some will look like us, and many won’t. What is certain is that regardless of form factor, robots will all rely heavily on AI in order to deliver real-world value. In 2025, total investments in robotics companies reached a record US $40.7 billion, accounting for 9 percent of all venture funding. The multibillion dollar question therefore is this: What will it take for AI-powered robots to begin to have a serious economic impact? Many of today’s robotics and AI companies are making bold claims, such as that humanoid robots will soon be coming into our homes, but there’s still a big gap between promise and reality. The promise of robots that live and work alongside us has been the stuff of science fiction for a very long time. And while many programmers have tried to make that promise a reality, the physical world is just too complicated for traditional computer programs to handle the endless complexity it presents. Thanks to AI, robots are no longer being programmed—instead, they learn to operate in the real world. With enough practice, they can learn to perceive and understand the world around them, reason about that world, and use that reason and understanding to perform tasks that are useful, reliable, and safe. The two of us have worked at the forefront of AI and robotics for the last decade, as a Professor in Robotics at Oregon State University and Co-Founder of Agility Robotics, and as former CEO of the Everyday Robots moonshot at Google X. Our experience deploying AI-powered robots in real-world settings has given us a perspective on where AI can be used to great benefit in complex robotic systems in the near term and where we are still on the frontier of science fiction. We believe AI will enable an inflection point in robotics advances, but that it will be through the well-engineered application of coordinated systems of different AI tools rather than a single ChatGPT-style breakthrough. As the excitement around AI is matched only by the uncertainty of what will be possible, here are five hard truths that will define AI in robotics. 1. The YouTube-to-Reality Gap Is Real For years, we have been seeing videos on YouTube with humanoid robots performing amazing moves on everything from a dance floor to an obstacle course. The inside knowledge in robotics is to “never trust a YouTube robot video.” The gap between real robots that can perform real work in unstructured human environments and carefully scripted and edited robot performances remains significant. The latest performance to get a lot of attention was a martial arts show featuring Unitree humanoid robots performing with children at the Chinese 2026 Spring Festival Gala. While impressive, this falls into a long lineage of tightly scripted robotic performances, where everything has been carefully choreographed and planned in advance. The low-level controls, synchronization, and choreography were stunning, yet the Spring Gala robot performance showed a level of autonomy and intelligence much closer to industrial robots building cars in a factory than something that will show up in your living room any time soon. Seeing these kinds of demos nevertheless raises questions about where robotics really is. If robots can perform kung fu moves and do backflips and dance, why aren’t they also showing up on factory floors yet? And why can’t they do the dishes in my home after dinner? The simple answer is this: Making AI-powered robots capable of performing general tasks in varied human environments is still really hard. While impressive technological feats like those at the Spring Festival may make it look like we could be very close, the use of AI in these demos is only for low-level motor control (to keep the robots from falling over) and therefore is only a small part of the solution for robots to be general purpose in the real, unstructured spaces where we humans live and work. 2. Data Is An Unsolved Challenge Large Language Models (LLMs) like OpenAI’s ChatGPT and Anthropic’s Claude were initially trained on an internet-scale database of text. The world woke up one day in late 2022 to ChatGPT demonstrating that AI computers could suddenly “speak” to us in prose or verse and about seemingly any topic. LLMs have turned out to generalize well and are now able to take multimodal input (text, images, video) and produce multimodal output. Importantly, the corpus of training data was both enormous and human-generated, which are characteristics that form the gold standard for AI training. The fastest path to robots as part of everyday life may emerge through a range of robot forms performing increasingly sophisticated applications and employing a range of AI tools.Agility Robotics Giving AI a body (in the form of a robot), so that it can engage with people in the physical world, continues to be a very difficult and broadly unsolved problem. AI models for general-purpose robotics must simultaneously satisfy multiple, often conflicting, physical, geometric, and temporal limitations while operating in unstructured, dynamic environments. In order to generalize, robot models need to be trained on data gathered in a high-dimensional configuration space, where “dimensions” represent text, lighting conditions, degrees of freedom, joint limits, velocities, force, and safety boundaries, just to mention a few. Importantly, this must be good data—it must contain many examples from what amounts to an infinite number of possible configurations in the physical world. Since there are very few existing sources of data like this, approaches like teleoperation, video analysis, motion capture of humans, and self-exploration in simulation and in the real world are all seen as important ways to collect data. It’s a herculean task. For example, at Everyday Robots at Google X, we ran 240 million robot instances in our simulator over the course of 2022 to collect training data, mostly to train a trash-sorting model. Similar amounts of data will be needed for every skill to get to a similar level of capability, which is not yet human level. 3. There Will Be No Single Robot AI We are far away from a moment where a single AI model might allow general-purpose robots to live and work alongside us. General-purpose robots can have wheels or legs. They can have one, two, three, or more arms. Some have propellers and can fly, while others may be designed to operate under water. Some will drive on busy roads. The physical world is infinitely varied and complex. And then there are all the people and other animals that will be surrounding the robots. How do you train a model to operate a robot safely and reliably in all of these settings? The simple answer is: You don’t. At least not for quite some time. We believe the winning AI architecture leading to the next big breakthroughs in general-purpose robotics will be “agentic AI” for robots, which are high-level coordinating models that can reason, plan, use tools, and learn from outcomes to execute complex tasks with limited supervision. Agentic, high-level models running on robots will invoke a system of specialized ones for different types of tasks. We will likely soon see multiple robots collaborating and coordinating with each other through their onboard agentic AI models. AI tools are unlocking new and powerful capabilities in robotics, which in turn will enable new solutions and new markets. It’s encouraging to see these new models being made broadly available, some even as open-source solutions. This availability is akin to what happened with the internet: Real progress occurred when it became ubiquitous. We anticipate an inevitable democratization of complex behaviors in robotics with wide access to these AI tools and technologies. 4. Hardware Is Still Very Hard Robots are complex systems with many parts that all need to work together with great precision. For a robot to be useful and safe, every part of it must be coordinated, from its perception systems to the computer controlling it, all the way down to its individual actuators. Actuators—that is, the motors and gears—are a good example of an important part of the robot where what got us here won’t get us there. The actuators used at scale by most industrial robots will not work for robots that will operate in human environments. If these robots accidentally collide with an obstacle, the resulting impacts are harsh, forces are high, and things break. Humans don’t move in this way. We are far more compliant in how we interact with the world, and we’re constantly making contact with our environment and using that contact to help us accomplish things. Consider the challenge of inserting a key in a lock: Humans typically don’t do this by aligning the key perfectly with the keyhole. Instead, we just feel for the edge of the keyhole and jiggle the key in. Robots need to be able to operate in novel ways to achieve comparable capabilities by using a new class of actuators that are sensitive to force and able to have a compliant interaction with the environment. While these kinds of actuators do exist, they are not yet generally available at scale for robot systems designed to operate around people. 5. Real Value Comes From “Easy” Tasks There’s a big difference between tasks that look impressive and real-world tasks that provide value. Robotics is a perfect example of Moravec’s paradox, which states that tasks that are hard for humans are easy for computers (like multiplying two big numbers), and tasks easy for humans (like a toddler’s movements) are extremely difficult for computers and robots. Serving customers is an unforgiving reality check, because customers only care about solving the real problems they have. If we are to deploy AI-based robot solutions, they must outperform the way things are currently done while demonstrating reliable performance metrics and safety. Agility Robotics’ early work to deploy our humanoid robot Digit in customer locations led to the realization that our first obstacle was safety: Robots that balance and manipulate objects in human spaces bring new types of risk to the workplace. In the first humanoid deployments, physical barriers were necessary, and Agility kicked off a multi-year engineering effort to solve the safety challenge, touching nearly every aspect of robot design and relying heavily on new AI-based approaches to human detection and behavior control. Everyday Robots at Google deployed robots in 2019 that worked autonomously in office buildings doing chores like cleaning cafe tables and sorting trash. We quickly learned how “messy” and difficult the real world is for a robot. This experience informed the architecture and deployment of our AI systems while also gathering real-world data that could be combined with simulation data for training and improving models. This focus on creating a product to meet specific customer needs and deploying robots in real-world settings is the only way to inform the structure of the AI tools and infrastructure for near-term utility on a path towards long-term broader capability and generality. There will be no “aha” moment, no silver bullet algorithm, and no volume of data sufficient to produce a general-purpose robot without extensive real-world experience. AI Robots Are Coming, One Step at a Time As we look to the future, there is no doubt that the world is bringing AI into the physical world through robots. We are at the beginning of a “Cambrian explosion“ of useful, intelligent machines. We believe AI is not one tool, but a huge frontier of technical approaches that is unlocking new capabilities so powerful, they will define our economy moving forward. This will happen not in one single definitive moment, but as an ongoing set of small and large breakthroughs, where AI-driven robots begin to provide real value in a few tasks, and then a few more, with impacts unfolding across numerous $100 billion-plus markets that will dramatically improve the quality of our lives.
For years, the field of robotics has used the terms “dull, dirty, and dangerous” (DDD) to describe the types of tasks or jobs where robots might be useful—by doing work that’s undesirable for people. A classic example of a DDD job is one of “repetitive physical labor on a steaming hot factory floor involving heavy machinery that threatens life and limb.” But determining which human activities fit into these categories is not as straightforward as it seems. What exactly is a “dull” task, and who makes that assumption? Is “dirty” work just about needing to wash your hands afterwards, or is there also an aspect of social stigma? What data can we rely on to classify jobs as “dangerous?” Our recent work (which was not dull at all) tackles these questions and proposes a framework to help roboticists understand the job context for our technology. First, we did an empirical analysis of robotics publications between 1980 and 2024 that mention DDD and found that only 2.7 percent define DDD and only 8.7 percent provide examples of tasks or jobs. The definitions vary, and many of the examples aren’t particularly specific (for example, “industrial manufacturing,” “home care”). Next, we reviewed the social science literature in anthropology, economics, political science, psychology, and sociology to develop better definitions for “dull,” “dirty,” and “dangerous” work. Again, while it might seem intuitive which tasks to put into these buckets, it turns out that there are some underlying social, economic, and cultural factors that matter. Dangerous Work: Occupations or tasks that result in injury or risk of harm It’s possible to measure the danger of a task or job by using reported information. There are administrative records and surveys that provide numbers on occupational injury rates and hazardous risk factors. While that seems straightforward, it’s important to understand how this data was collected, reported, and verified. First, occupational injuries tend to be underreported, with some studies estimating up to 70 percent of cases missing in administrative databases. Second, injuries and risk factors are rarely disaggregated by characteristics like gender, migration status, formal/informal employment, and work activities. For example, because most personal protective equipment—such as masks, vests, and gloves—are sized for men, women in dangerous work environments face increased safety risks. These caveats are an opportunity for robotics to be helpful. If we went out and looked for it, we could probably find some less obviously dangerous work where robotics might be an important intervention, not to mention some groups that are disproportionately affected and would benefit from more workplace safety. Dirty Work: Occupations or tasks that are physically, socially, or morally tainted Colloquially, most people might think of dirty work as involving physical dirtiness, such as trash removal, cleaning, or dealing with hazardous substances. But social science literature makes clear that dirty work is also about stigma. Socially tainted jobs are often servile or involve interacting with stigmatized groups (for example, correctional officers), and morally tainted jobs include tasks that people commonly perceive as sinful, deceptive, or otherwise defying norms of civility (like a stripper or a collection agent). “Dirty work” is a social construct that can vary across time (like tattoo industry stigma in the United States) and culture (such as nursing in the U.S. versus in Bangladesh). One way to measure whether work is “dirty” is by using the closely related concept of occupational prestige, captured through quantitative surveys where people rank jobs. Another way to measure it is through qualitative data, like ethnographies and interviews. Similar to “dangerous,” we see some hidden opportunities for robotics in “dirty” work. But one of our more interesting takeaways from the data is that a lower-ranked job can be something that the workers themselves enjoy or find immense pride and meaning in. If we care about what tasks are truly undesirable, understanding this worker perspective is important. Dull Work: Occupations or tasks that are repetitive and lacking in autonomy When it comes to defining dull work, what matters most is workers’ own experiences. Outsiders can make a lot of false assumptions about what tasks have value and meaning. Sometimes things that seem boring or routine create the right conditions for developing skills and competence, such as the concentration needed for woodworking, or for socializing and support, when tasks are done alongside others. Instead of assuming that repetitive work is negative, it’s important to examine qualitative data on how people experience the work and what purpose it serves for them. DDD: An actionable framework In our paper, we propose a framework to help the robotics community explore how automation impacts individual jobs. For each term—dull, dirty, and dangerous—the framework gathers key pieces of information to reflect on what physical or social aspects of the task are, in fact, DDD. Worker perspective is an important part of all three considerations. The framework also emphasizes awareness of context—meaning the physical and social environment of an occupation and industry that can influence the DDD nature of a task. Our corresponding worksheet suggests existing data sources to draw on and encourages us to seek out multiple perspectives and consider potential sources of bias in the information. What makes tasks dull, dirty, or dangerous depends on the perspective of the humans doing those tasks.RAI Let’s take, for example, the waste and recycling industry. The world generates over 2 billion tonnes of waste annually, and this figure is expected to rise to nearly 4 billion tonnes by 2050. Intuitively, trash collection seems like a job that hits all the Ds. Going through our worksheet, we confirm that globally, workers in this industry face significant health hazards (dangerous), and waste collection is ranked as a low-status job (dirty), although interestingly, many workers take pride in providing this essential service. The job is also repetitive, but there are aspects that make it not dull. Specifically, workers cite the day-to-day interaction with their coworkers (which includes extensive insider vocabulary, work hacks, and mutual aid groups) and task variety as two of the most enjoyable aspects of the job. Task variety includes inspecting their vehicle and equipment, driving their truck, coordinating with crew members, lifting bins and bags, detecting incorrect sorting of waste, and unloading at the end destination. This finding matters because some types of robotic solutions will eliminate the parts of the job that workers most appreciate. For instance, the National Institute for Occupational Safety and Health (NIOSH) recommends the adoption of automated side loader trucks and collision avoidance systems. This innovation increases safety, which is great, but it also results in a sole worker operating a joystick in a cab, surrounded by sensor and camera surveillance. Instead, we should challenge ourselves to think of solutions that make jobs safer without making them terrible in a different way. To do this, we need to understand all aspects of what makes a job dull, dirty, or dangerous (or not). Our framework aims to facilitate this understanding. Finally, it’s important to note that DDD is only one of many possible approaches to classify what work might be better served by robots. There are lots of ways we could think about which types of tasks or jobs to automate (for example, economic impact or environmental sustainability). Given the popularity of DDD in robotics, we chose this common phrase as a starting point. We would love to see more work in this space, whether it’s data collection on DDD itself or the creation of other frameworks. At RAI, we believe that the fusion of robotics and social sciences opens a whole new world of information, perspectives, opportunities, and value. It fosters a culture of curiosity and mutual learning, and allows us to create actionable tools for anyone in robotics who cares about societal impact. Dull, Dirty, Dangerous: Understanding the Past, Present, and Future of a Key Motivation for Robotics, by Nozomi Nakajima, Pedro Reynolds-Cuéllar, Caitrin Lynch, and Kate Darling from the RAI Institute, was presented at the 21st ACM/IEEE International Conference on Human-Robot Interaction (HRI) in Edinburgh, Scotland.
Cybersecurity consultants have never been more in demand. Information security analyst roles are projected to grow nearly 30 percent between now and 2034, according to the U.S. Bureau of Labor Statistics. More than 15 million cybercrime incidents occurred worldwide in 2024, Statista reported. Data breaches are costly and pose direct safety risks. Statista reported that more than US $10 trillion is spent annually repairing the damage caused by cybercrime, most commonly phishing, spoofing, extortion, and data breaches. In one example in the United States, breathalyzer devices installed in vehicles became disabled, leaving hundreds of drivers stranded, as detailed in an IEEE Spectrum article. To help you acquire the skills you need to distinguish yourself from other cybersecurity job candidates, the IEEE Computer Society offers a “What Makes a Great Cybersecurity Consultant” guide. The 23-page PDF includes hard and soft skills you need, a list of certifications to pursue, and key IEEE cybersecurity conferences for staying updated on developments in the field. The guide includes advice from two cybersecurity experts. John D. Johnson, an IEEE senior member, is the founder and CEO of Aligned Security in Bettendorf, Iowa. Ricardo J. Rodriguez is an associate professor of computer science and systems engineering at the Universidad de Zaragoza, in Spain, who researches digital forensics and other cybersecurity topics. “Technology, remote work, and a shortage of skilled workers make this the ideal time to consider becoming a cybersecurity consultant,” Johnson says in the guide. “Consulting can give you the flexibility, variety, and control over where you want your career to go.” Hard and soft skills At a minimum, cybersecurity professionals should have a general understanding of IT including operating systems, communication protocols, network architecture, and programming languages such as C++, Java, and Python. They also should be well-versed in security auditing, firewall management, penetration testing, and encryption technologies. The principles of ethical hacking and coding would be handy as well. “To be able to defend a system well, you first have to know how to attack it,” Rodriguez says. The guide explains that there are now more technologies available to help cybersecurity consultants monitor threats and protect systems. They include security orchestration, automation, and response (SOAR) platforms, which automate workflows to collect security data, streamline incident response, and automate repetitive tasks. Rodriguez points to advances in domain name system security extensions (DNSSEC), which uses digital signatures based on public-key cryptography to strengthen the authentication of the domain name system. By validating data authenticity, DNSSEC safeguards against attacks such as DNS spoofing and guarantees that users connect to the correct IP address. Technologies such as artificial intelligence, blockchain, and quantum computing will increasingly be used to help thwart cyberattacks, the guide suggests. AI is expected to enhance the quality of data analysis, Rodriguez says. Although hard skills are important, soft skills are just as crucial, according to the guide. Critical thinking, project management, flexibility, teamwork, and organizational and presentation skills are essential. It’s not enough to be good at analyzing security vulnerabilities; you also need to clearly describe the situation and explain possible solutions. “Soft skills are important to achieve good team cohesion,” Rodriguez says, “because consultants often lead diverse teams from within their client’s organization.” “It’s essential,” Johnson adds, “that you demonstrate to clients you’re a team player and a capable communicator, and that you meet your commitments.” Security certifications Possessing security-specific credentials is a valuable way to demonstrate your expertise to potential clients, according to the guide. Because hundreds of certifications are available, Johnson says, pinpointing the most relevant ones can be challenging. Some people focus on theoretical knowledge, while others want to cover practical applications of technology. “Survey the industry and compare it to your skills,” Johnson recommends. “Decide what you want to do, and identify where you have gaps in your skills and experience.” Here are four of the nine certifications listed in the guide that are frequently cited as being important. All the providers are cybersecurity organizations. Certified information security manager. This globally recognized certification from the ISACA is for professionals managing enterprise information security. Certified cloud security professional. Offered by ISC2, this credential validates advanced technical skills in designing, managing, and securing cloud infrastructure. Certified ethical hacker. This certification from the International Council of E-Commerce Consultants (C-Council) confirms proficiency in using methods commonly employed by malicious hackers to detect vulnerabilities. Offensive security certified professional. A hands-on, 24-hour certification exam offered by OffSec covers practical testing skills. Additional industry-specific certifications might be required for organizations in finance, government, health care, or manufacturing. Sound general knowledge—backed by experience, training, and certification—is an essential foundation for being a specialist, Johnson says. Conferences and networking opportunities Events sponsored by the IEEE Computer Society can help you learn about the latest research and advancements in cybersecurity: IEEE Symposium on Security and Privacy, from 18 to 21 May in San Francisco. IEEE European Symposium on Security and Privacy, from 6 to 10 July in Lisbon. IEEE International Conference on Cyber Security and Resilience, from 3 to 5 August in Lisbon. IEEE Secure Development Conference, from 14 to 16 October in Indianapolis. Conferences can give you insight into the field and let you do some networking, but it’s important to network elsewhere as well, experts say. Consider joining the IEEE Technical Community on Security and Privacy, which connects experts and professionals advancing research in areas such as encryption, operating system security, and data privacy. Learning and meeting people keeps your knowledge sharp and can lead to mentorship opportunities with established cybersecurity consultants, Johnson says. Other IEEE resources The IEEE Computer Society’s cybersecurity resources page offers a wealth of information including fundamentals, possible career paths, and standards development. To keep you updated on trends, the society publishes IEEE Transactions on Privacy and the IEEE Security and Privacy magazine. In addition to the guide, the IEEE Learning Network offers nearly 30 courses on cybersecurity. And you can find research papers in the IEEE Xplore Digital Library.
Andrew Ng has serious street cred in artificial intelligence. He pioneered the use of graphics processing units (GPUs) to train deep learning models in the late 2000s with his students at Stanford University, cofounded Google Brain in 2011, and then served for three years as chief scientist for Baidu, where he helped build the Chinese tech giant’s AI group. So when he says he has identified the next big shift in artificial intelligence, people listen. And that’s what he told IEEE Spectrum in an exclusive Q&A. Ng’s current efforts are focused on his company Landing AI, which built a platform called LandingLens to help manufacturers improve visual inspection with computer vision. He has also become something of an evangelist for what he calls the data-centric AI movement, which he says can yield “small data” solutions to big issues in AI, including model efficiency, accuracy, and bias. Andrew Ng on... What’s next for really big models The career advice he didn’t listen to Defining the data-centric AI movement Synthetic data Why Landing AI asks its customers to do the work The great advances in deep learning over the past decade or so have been powered by ever-bigger models crunching ever-bigger amounts of data. Some people argue that that’s an unsustainable trajectory. Do you agree that it can’t go on that way? Andrew Ng: This is a big question. We’ve seen foundation models in NLP [natural language processing]. I’m excited about NLP models getting even bigger, and also about the potential of building foundation models in computer vision. I think there’s lots of signal to still be exploited in video: We have not been able to build foundation models yet for video because of compute bandwidth and the cost of processing video, as opposed to tokenized text. So I think that this engine of scaling up deep learning algorithms, which has been running for something like 15 years now, still has steam in it. Having said that, it only applies to certain problems, and there’s a set of other problems that need small data solutions. When you say you want a foundation model for computer vision, what do you mean by that? Ng: This is a term coined by Percy Liang and some of my friends at Stanford to refer to very large models, trained on very large data sets, that can be tuned for specific applications. For example, GPT-3 is an example of a foundation model [for NLP]. Foundation models offer a lot of promise as a new paradigm in developing machine learning applications, but also challenges in terms of making sure that they’re reasonably fair and free from bias, especially if many of us will be building on top of them. What needs to happen for someone to build a foundation model for video? Ng: I think there is a scalability problem. The compute power needed to process the large volume of images for video is significant, and I think that’s why foundation models have arisen first in NLP. Many researchers are working on this, and I think we’re seeing early signs of such models being developed in computer vision. But I’m confident that if a semiconductor maker gave us 10 times more processor power, we could easily find 10 times more video to build such models for vision. Having said that, a lot of what’s happened over the past decade is that deep learning has happened in consumer-facing companies that have large user bases, sometimes billions of users, and therefore very large data sets. While that paradigm of machine learning has driven a lot of economic value in consumer software, I find that that recipe of scale doesn’t work for other industries. Back to top It’s funny to hear you say that, because your early work was at a consumer-facing company with millions of users. Ng: Over a decade ago, when I proposed starting the Google Brain project to use Google’s compute infrastructure to build very large neural networks, it was a controversial step. One very senior person pulled me aside and warned me that starting Google Brain would be bad for my career. I think he felt that the action couldn’t just be in scaling up, and that I should instead focus on architecture innovation. “In many industries where giant data sets simply don’t exist, I think the focus has to shift from big data to good data. Having 50 thoughtfully engineered examples can be sufficient to explain to the neural network what you want it to learn.” —Andrew Ng, CEO & Founder, Landing AI I remember when my students and I published the first NeurIPS workshop paper advocating using CUDA, a platform for processing on GPUs, for deep learning—a different senior person in AI sat me down and said, “CUDA is really complicated to program. As a programming paradigm, this seems like too much work.” I did manage to convince him; the other person I did not convince. I expect they’re both convinced now. Ng: I think so, yes. Over the past year as I’ve been speaking to people about the data-centric AI movement, I’ve been getting flashbacks to when I was speaking to people about deep learning and scalability 10 or 15 years ago. In the past year, I’ve been getting the same mix of “there’s nothing new here” and “this seems like the wrong direction.” Back to top How do you define data-centric AI, and why do you consider it a movement? Ng: Data-centric AI is the discipline of systematically engineering the data needed to successfully build an AI system. For an AI system, you have to implement some algorithm, say a neural network, in code and then train it on your data set. The dominant paradigm over the last decade was to download the data set while you focus on improving the code. Thanks to that paradigm, over the last decade deep learning networks have improved significantly, to the point where for a lot of applications the code—the neural network architecture—is basically a solved problem. So for many practical applications, it’s now more productive to hold the neural network architecture fixed, and instead find ways to improve the data. When I started speaking about this, there were many practitioners who, completely appropriately, raised their hands and said, “Yes, we’ve been doing this for 20 years.” This is the time to take the things that some individuals have been doing intuitively and make it a systematic engineering discipline. The data-centric AI movement is much bigger than one company or group of researchers. My collaborators and I organized a data-centric AI workshop at NeurIPS, and I was really delighted at the number of authors and presenters that showed up. You often talk about companies or institutions that have only a small amount of data to work with. How can data-centric AI help them? Ng: You hear a lot about vision systems built with millions of images—I once built a face recognition system using 350 million images. Architectures built for hundreds of millions of images don’t work with only 50 images. But it turns out, if you have 50 really good examples, you can build something valuable, like a defect-inspection system. In many industries where giant data sets simply don’t exist, I think the focus has to shift from big data to good data. Having 50 thoughtfully engineered examples can be sufficient to explain to the neural network what you want it to learn. When you talk about training a model with just 50 images, does that really mean you’re taking an existing model that was trained on a very large data set and fine-tuning it? Or do you mean a brand new model that’s designed to learn only from that small data set? Ng: Let me describe what Landing AI does. When doing visual inspection for manufacturers, we often use our own flavor of RetinaNet. It is a pretrained model. Having said that, the pretraining is a small piece of the puzzle. What’s a bigger piece of the puzzle is providing tools that enable the manufacturer to pick the right set of images [to use for fine-tuning] and label them in a consistent way. There’s a very practical problem we’ve seen spanning vision, NLP, and speech, where even human annotators don’t agree on the appropriate label. For big data applications, the common response has been: If the data is noisy, let’s just get a lot of data and the algorithm will average over it. But if you can develop tools that flag where the data’s inconsistent and give you a very targeted way to improve the consistency of the data, that turns out to be a more efficient way to get a high-performing system. “Collecting more data often helps, but if you try to collect more data for everything, that can be a very expensive activity.” —Andrew Ng For example, if you have 10,000 images where 30 images are of one class, and those 30 images are labeled inconsistently, one of the things we do is build tools to draw your attention to the subset of data that’s inconsistent. So you can very quickly relabel those images to be more consistent, and this leads to improvement in performance. Could this focus on high-quality data help with bias in data sets? If you’re able to curate the data more before training? Ng: Very much so. Many researchers have pointed out that biased data is one factor among many leading to biased systems. There have been many thoughtful efforts to engineer the data. At the NeurIPS workshop, Olga Russakovsky gave a really nice talk on this. At the main NeurIPS conference, I also really enjoyed Mary Gray’s presentation, which touched on how data-centric AI is one piece of the solution, but not the entire solution. New tools like Datasheets for Datasets also seem like an important piece of the puzzle. One of the powerful tools that data-centric AI gives us is the ability to engineer a subset of the data. Imagine training a machine-learning system and finding that its performance is okay for most of the data set, but its performance is biased for just a subset of the data. If you try to change the whole neural network architecture to improve the performance on just that subset, it’s quite difficult. But if you can engineer a subset of the data you can address the problem in a much more targeted way. When you talk about engineering the data, what do you mean exactly? Ng: In AI, data cleaning is important, but the way the data has been cleaned has often been in very manual ways. In computer vision, someone may visualize images through a Jupyter notebook and maybe spot the problem, and maybe fix it. But I’m excited about tools that allow you to have a very large data set, tools that draw your attention quickly and efficiently to the subset of data where, say, the labels are noisy. Or to quickly bring your attention to the one class among 100 classes where it would benefit you to collect more data. Collecting more data often helps, but if you try to collect more data for everything, that can be a very expensive activity. For example, I once figured out that a speech-recognition system was performing poorly when there was car noise in the background. Knowing that allowed me to collect more data with car noise in the background, rather than trying to collect more data for everything, which would have been expensive and slow. Back to top What about using synthetic data, is that often a good solution? Ng: I think synthetic data is an important tool in the tool chest of data-centric AI. At the NeurIPS workshop, Anima Anandkumar gave a great talk that touched on synthetic data. I think there are important uses of synthetic data that go beyond just being a preprocessing step for increasing the data set for a learning algorithm. I’d love to see more tools to let developers use synthetic data generation as part of the closed loop of iterative machine learning development. Do you mean that synthetic data would allow you to try the model on more data sets? Ng: Not really. Here’s an example. Let’s say you’re trying to detect defects in a smartphone casing. There are many different types of defects on smartphones. It could be a scratch, a dent, pit marks, discoloration of the material, other types of blemishes. If you train the model and then find through error analysis that it’s doing well overall but it’s performing poorly on pit marks, then synthetic data generation allows you to address the problem in a more targeted way. You could generate more data just for the pit-mark category. “In the consumer software Internet, we could train a handful of machine-learning models to serve a billion users. In manufacturing, you might have 10,000 manufacturers building 10,000 custom AI models.” —Andrew Ng Synthetic data generation is a very powerful tool, but there are many simpler tools that I will often try first. Such as data augmentation, improving labeling consistency, or just asking a factory to collect more data. Back to top To make these issues more concrete, can you walk me through an example? When a company approaches Landing AI and says it has a problem with visual inspection, how do you onboard them and work toward deployment? Ng: When a customer approaches us we usually have a conversation about their inspection problem and look at a few images to verify that the problem is feasible with computer vision. Assuming it is, we ask them to upload the data to the LandingLens platform. We often advise them on the methodology of data-centric AI and help them label the data. One of the foci of Landing AI is to empower manufacturing companies to do the machine learning work themselves. A lot of our work is making sure the software is fast and easy to use. Through the iterative process of machine learning development, we advise customers on things like how to train models on the platform, when and how to improve the labeling of data so the performance of the model improves. Our training and software supports them all the way through deploying the trained model to an edge device in the factory. How do you deal with changing needs? If products change or lighting conditions change in the factory, can the model keep up? Ng: It varies by manufacturer. There is data drift in many contexts. But there are some manufacturers that have been running the same manufacturing line for 20 years now with few changes, so they don’t expect changes in the next five years. Those stable environments make things easier. For other manufacturers, we provide tools to flag when there’s a significant data-drift issue. I find it really important to empower manufacturing customers to correct data, retrain, and update the model. Because if something changes and it’s 3 a.m. in the United States, I want them to be able to adapt their learning algorithm right away to maintain operations. In the consumer software Internet, we could train a handful of machine-learning models to serve a billion users. In manufacturing, you might have 10,000 manufacturers building 10,000 custom AI models. The challenge is, how do you do that without Landing AI having to hire 10,000 machine learning specialists? So you’re saying that to make it scale, you have to empower customers to do a lot of the training and other work. Ng: Yes, exactly! This is an industry-wide problem in AI, not just in manufacturing. Look at health care. Every hospital has its own slightly different format for electronic health records. How can every hospital train its own custom AI model? Expecting every hospital’s IT personnel to invent new neural-network architectures is unrealistic. The only way out of this dilemma is to build tools that empower the customers to build their own models by giving them tools to engineer the data and express their domain knowledge. That’s what Landing AI is executing in computer vision, and the field of AI needs other teams to execute this in other domains. Is there anything else you think it’s important for people to understand about the work you’re doing or the data-centric AI movement? Ng: In the last decade, the biggest shift in AI was a shift to deep learning. I think it’s quite possible that in this decade the biggest shift will be to data-centric AI. With the maturity of today’s neural network architectures, I think for a lot of the practical applications the bottleneck will be whether we can efficiently get the data we need to develop systems that work well. The data-centric AI movement has tremendous energy and momentum across the whole community. I hope more researchers and developers will jump in and work on it. Back to top This article appears in the April 2022 print issue as “Andrew Ng, AI Minimalist.”