Vodafone settles legal claim brought by 62 former franchisees

Agreement, without admission of liability, ends 19-month high court dispute that small-business owners said left them with large debts

Vodafone has settled a long-running legal claim filed by 62 of its former franchisees who alleged the mobile phone group “unjustly enriched” itself at their expense by up to £85m.

The small-business owners – some of whom said they had suffered suicidal thoughts because of the pressure exerted by the telecoms group – launched the high court claim in 2024 after running up large personal debts they said had been caused by their deals with the company.
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