SimRPD: Optimizing Recruitment Proactive Dialogue Agents through Simulator-Based Data Evaluation and Selection
Abstract
Task-oriented proactive dialogue agents play a pivotal role in recruitment, particularly for steering conversations towards specific business outcomes, such as acquiring social-media contacts for private-channel conversion.
Although supervised fine-tuning and reinforcement learning have proven effective for training such agents, their performance is heavily constrained by the scarcity of high-quality, goal-oriented domain-specific training data.
To address this challenge, we propose SimRPD, a three-stage framework for training recruitment proactive dialogue agents.
First, we develop a high-fidelity user simulator to synthesize large-scale conversational data through multi-turn online dialogue.
Then we introduce a multi-dimensional evaluation framework based on Chain-of-Intention (CoI) to comprehensively assess the simulator and effectively select high-quality data, incorporating both global-level and instance-level metrics.
Finally, we train the recruitment proactive dialogue agent on the selected dataset.
Experiments in a real-world recruitment scenario demonstrate that SimRPD outperforms existing simulator-based data selection strategies, highlighting its practical value for industrial deployment and its potential applicability to other business-oriented dialogue scenarios.
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