South East Water to pay £30.5m penalty after multiple failures

Ofwat investigated supplier over supply interruptions, customer failings and for breaching its licence

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South East Water will pay £30.5m after a series of supply interruptions, customer failings and for breaching its licence, regulator Ofwat has confirmed.

The watchdog said the redress package concludes three investigations into the supplier and includes a previously proposed £22m fine for water supply failures between 2020 and 2023 affecting more than 286,000 people.
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