Salesforce staff 'confused' as it promotes Claude in $27.7 bn app it owns

Salesforce is promoting Anthropic's new Claude Tag AI agent inside Slack—the platform it bought for $27.7 billion—leaving employees confused, The Information reports.

Claude Tag competes directly with Salesforce's own Slackbot and Agentforce, blurring the line between Salesforce's AI products and its partner's.

With a 1% Anthropic stake and $300 million in annual token spending, Salesforce backs a rival that may not need Slack at all. ...