EPA replaced employee desk phones with calling software. The union says 9-1-1 doesn't work correctly

The Environmental Protection Agency (EPA) replaced employee desk phones with calling software used on their laptops, something the union says poses safety issues, including during a recent medical emergency.

Justin Chen, president of the biggest EPA employee union, told The Hill that the additional software that’s supposed to handle 9-1-1 geolocation “doesn’t really work, apparently.”...