New research reveals the motivations and tactics used by call center fraudsters

A new study led by the University of Portsmouth lifts the lid on the tactics used by call center fraudsters in India, while revealing the shocking scale of the industry within the country.

Published in the Journal of White Collar and Corporate Crime the research uncovers the deceptive methods criminals use to target victims at scale—backed by more than 2.09 million confirmed fraud cases in the first half of 2025 alone. ...