Tanzania sees a remarkable rise in customer care services score

Daily News Tanzania

DAR ES SALAAM: IT has been revealed that Tanzania’s customer satisfaction score has improved 17.6 percentage points in five years from 50.2 percent in 2020 to 67.8 percent in 2025. This has been disclosed through the Tanzania Customer Service Index (TCSI) which was unveiled during the Tanzania Annual Customer Experience Conference (TACEC) held in Dar …

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Tanzania sees a remarkable rise in customer care services score

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