Metrics

2 Min Read Metrics Services Catalog Click here to view the FY26 Services Catalog The catalogs provide service description, chargeback rate, unit of measure, and service level indicators for each NSSC service. Service Level Agreement (SLA) Click here to view the Service Level Agreement The SLA provides information about roles, responsibilities, rates, and service level indicators for all NASA Centers. The SLA is negotiated on an annual basis in line with the fiscal year. A single SLA is shared by all NASA Centers and signed by the Associate Administrator, Chief Financial Officer, Chief Information Officer, and the Office of Inspector General. The SLA provides for the delivery of specific services from the NSSC to NASA Centers and Headquarters Operations in the areas of: Financial Management Procurement Human Resources Information Technology Agency Business Services NSSC Bill (Formerly know as Performance and Utilization Report (PUR)) *** On-Line Course Management and Training Purchases have been realigned to the OLC &Training Purchases section of the bill in accordance with the realignment of training funds. Center Special Projects have been consolidated into one Special Projects bill with the funding Center identified for each project.*** FY 2026 – Utilization Reports October 2025 November 2025 December 2025 January 2026 February 2026 March 2026 April 2026 FY 2025 – Utilization Reports September 2025 August 2025 July 2025 June 2025 May 2025 April 2025 March 2025 February 2025 January 2025 December 2024 November 2024 October 2024 FY 2024 – Utilization Reports September 2024 August 2024 July 2024 June 2024 May 2024 April 2024 March 2024 February 2024 January 2024 December 2023 November 2023 October 2023