Ontario Ombudsman finds families unfairly denied COVID‑era payments

Ontario’s Ministry of Education has accepted all 14 recommendations following a new Ombudsman investigation that found five direct‑payment programs launched between 2020 and 2023 unfairly denied funds to eligible parents and guardians.

The report — Catching Up on Fairness — outlines how families seeking financial support during school disruptions were repeatedly turned away because someone […] ...