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British regulator investigates whether Microsoft misled personal and family customers
The Straits Times World
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The UK Competition and Markets Authority has opened a probe into Microsoft to determine if it misled personal and family customers about extra charges for its AI assistant, Copilot, added to Microsoft 365 subscriptions. The investigation will assess whether customers were properly informed about the additional costs.
중도 성향:Consumer protection focus — moderate outlets emphasize the need to clarify subscription pricing and protect customers from hidden AI costs.
보수 성향:Regulatory scrutiny — conservative outlets highlight potential consumer deception over hidden AI costs.
The probe would examine Microsoft’s addition of its AI assistant to Microsoft 365 subscriptions. ...
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