Peel police launch AI voice assistant for non‑emergency calls. Here is how it will work

Peel Regional Police (PRP) have introduced a new AI‑powered voice assistant on their non‑emergency phone line — a move the service says will improve call handling, streamline information access, and allow human operators to focus on high-priority, urgent emergencies.

The technology, now live on the 905‑453‑3311 non‑emergency line, guides callers through a short question‑and‑answer process […] ...